For more information regarding online privacy issues, please visit the Federal Trade Commission*.
This website is intended solely for the use of customers and their authorized representatives. Information regarding customer usage is not a substitute for any National Grid bill for services provided. National Grid’s bill shall be the official record of any services provided to the customer and of the charges for such services.
In the event of a conflict between the customer's bill and the information provided on National Grid’s website, the bill shall govern. If you have any problems or questions concerning a bill or services provided, please telephone Customer Service at 1-800-642-4272, or write us at 300 Erie Blvd West, Syracuse, New York 13202.
It is expressly understood and agreed that neither National Grid nor its directors, officers, employees or agents shall assume any liability or responsibility for any damages or claims resulting from any use or disclosure of the information being provided except for any damages or losses caused by the gross negligence or intentional misconduct of the Company.
The access and use of any provided information shall be governed by the laws of the State of New York.
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Please note that by using this link, you will be leaving our website. Please review our Privacy Policy for more information.
