Customer Service Backout Credit The purpose of the Customer Service Backout Credit (CSBC) is to provide a credit to customers on their service bills if they elect to take Electricity Supply Service from an ESCo or as a Direct Customer under our Retail Access Program.

The credit rates presented below will be used to calculate the CSBC applicable to any customer who purchases their electricity supply from an ESCo or as a Direct Customer.

Service Classification	CSBC Rate for Two-Bill Customers (Non Purchase of Receivables)	CSBC Rate for One-Bill Customers (Purchase of Receivables)
PSC No. 220   • SC-1, SC-1C, SC-2ND   • All other service classes   • Farm and Food Processor	$0.0027/kWh $0.0005/kWh $0.004/kWh	$0.0004/kWh $0.0005/kWh $0.004/kWh
PSC No. 214   • All service classes	$0.0005/kWh	$0.0005/kWh

The credit rates presented above will be multiplied by the non-NYPA billed energy consumption in a given billing cycle to produce the CSBC amount shown on each customer's individual service bill.