National Grid
What type of payment programs do you have? To view our options for paying your bill, visit Payment Options.

How do I pay my bill When paying by check, the best way to pay is by using the return envelope supplied with our bill. You can also enroll in our Direct Pay program or Pay in Person. View our Payment Options for more information on paying your bill and payment options.

What assistance is available for Low Income customers? If you meet certain requirements then you may be eligible for a discount on your monthly bill or a payment assistance program. To learn more about our low-income service rate, visit Service Rates.

What if I can't pay my bill? We offer payment arrangements to residential customers with past due balances, however this service is not currently available online. To establish a payment plan on your account, please contact our Credit Department at 1-888-211-1313. A representative will work with you to establish a plan to address the overdue balance on your account.