National Grid Connects
National Grid is introducing a new program that allows registered, licensed
electrical contractors to make permanent overhead connections between the
National Grid service drop cable and the customerís service entrance cable.
This new program should help to expedite customer work, reduce the duration and
number of outages the customer experiences.
For an electric service to qualify as a National Grid Connects service, the
following conditions must be met:
Upgrade of an existing overhead residential service
Residential overhead service must be single-phase, three wire and 200 amps or
No change in the National Grid service point of attachment
Service wire must be available and in good condition
Electrical contractors must be pre-approved and perform work using connectors
approved and supplied by National Grid
National Grid Connects Policy
Must register with National Grid to be covered under the policy.
Electrical contractor shall cut the service entrance cable at the service
weather head, replace or repair the service and re-connect it in compliance
with the requirements of National Grid, National Electric Code, State and
Municipal building requirements. This may also be performed by a Journeyman or
Apprentice working under the direct supervision of Licensee.
Electrical Contractor must still obtain a valid Service Request Number by
submitting a request for electric service to National Grid. This work must be
completed within 60 days from the date of request.
Electrical contractor is responsible for obtaining the appropriate permits from
the local municipal authority in advance of starting work.
The service must be cut at the point of attachment on the line side of the
existing service drop connectors.
The service must be reconnected utilizing properly sized connectors (provided
by National Grid) as listed below:
Phase/Hot Leg Conductor
Properly covered parallel Groove Connector or Insulated Compression Sleeve
Bare Parallel Groove Connector or Bare Compression Sleeve
All Authorized electrical contractors will receive an adequate supply of
permanent connectors for use on National Grid Connects qualified services in
advance of starting work and will be re-supplied as required, based on the
volume of jobs reported to National Grid. To reorder connectors, please call
National Grid provided connectors are to be used per the National Grid Connects
policy only, in the National Grid service territory only.
Contractor shall leave the meter enclosure in a safe and secure condition, by
installing the meter socket cover and re-setting meter or installing a clear
plastic safety shield over the meter socket.
Within 10 days of National Grid receiving the inspection notification from the
local municipal inspector, a representative of National Grid will visually
inspect the job for compliance and seal the meter.
The National Grid Connects program is voluntary and if requested, National Grid will make the permanent connection at no cost to the customer.
Non-Compliance and Violations
In cases of non-compliance with any of the requirements of the National Grid
Connects Policy, including noncompliance with NEC, OSHA and State and local
building codes, National Grid will send written inquires to the electrician,
customer and Local Municipal Authority to resolve the problem.
Multiple letters to an electrician will result in notification of the
appropriate State and Municipal authorities. Such notification constitutes a
The electrician will be notified in writing that a violation letter has been
sent and that their privilege to perform work under the National Grid Connects
Policy may be suspended. In the case where risk of public safety is a factor,
the Company will immediately suspend National Grid Connects privileges for said
If you are interested in becoming a member of this program, please fill in the
on-line Registration Form. (Registration button at the top of this page)
National Grid Connects
40 Sylvan Road
Waltham, MA 02451
To Sign up, please go to our website at www9.nationalgridus.com
To order additional connectors, please call 800-260-0054. or
fill in the on-line Connector Order Form. (Connector Order Form button at the
top of this page)