May 01, 2017
More than 1,000 National Grid workers are in the field ensuring public safety, assessing damage and restoring electricity service after a powerful storm blew through upstate New York last night. The heavy rains, cloud-to-ground lightning and high winds knocked down trees and tree limbs, which brought down power lines and dozens of poles, and caused excessive damage to other electrical equipment.
Approximately 65,000 National Grid customers were impacted at the height of the storm, with more than 51,000 of those customers in eastern New York, which sustained the most significant damage. The company has restored power to nearly 38,000 upstate customers and has hundreds of additional field workers in route to assist in restoring the remaining 25,500 customers without service in the east.
Given the destruction left in the storm’s wake, National Grid’s first priority was to make the area safe and complete a thorough damage analysis so that detailed restoration estimates can be provided. Given extensive damage in pockets of eastern New York, restoration efforts for some customers in that region will likely continue into the weekend. In the meantime, National Grid reminds customers to treat all downed lines as live electricity wires, and stay away from the lines and anything coming in contact with them.
“We are working closely with local officials to coordinate restoration efforts,” said Melanie Littlejohn, National Grid’s New York vice president. “Safety is our top priority. We’re asking customers to remain aware of potential safety hazards such as damaged trees, particularly broken limbs that haven’t yet fallen to the ground. We also ask that drivers use extreme caution as they approach work areas, to ensure the safety of utility and other storm-response personnel.”
National Grid asks customers to stay alert for electricity service interruptions:
National Grid also advises staying tuned to local media for important announcements from emergency officials about possible evacuations or other emergency procedures. In most areas, information on storm shelter locations is available by calling 211. Also, please check on elderly family members, neighbors and others who may need assistance in a service outage.
National Grid offers several ways to stay informed and safe – before, during and after a storm:
Click here for a video on how National Grid restores power after a major storm.
About National Grid
National Grid (LSE: NG; NYSE: NGG) is an electricity and natural gas delivery company that connects nearly 7 million customers to vital energy sources through its networks in New York, Massachusetts and Rhode Island. It is the largest distributor of natural gas in the Northeast. National Grid also operates the systems that deliver gas and electricity across Great Britain.
Through its U.S. Connect21 strategy, National Grid is transforming its electricity and natural gas networks to support the 21st century digital economy with smarter, cleaner, and more resilient energy solutions. Connect21 is vital to our communities' long-term economic and environmental health and aligns with regulatory initiatives in New York (REV: Reforming the Energy Vision) and Massachusetts (Grid Modernization).