March 15, 2017
WALTHAM, MASS. – National Grid crews are blanketing the Merrimack Valley and North Shore restoring power to customers affected by yesterday’s storm. While other parts of the state saw higher snow totals, these areas were pummeled by sustained high winds and damaging gusts as high as 77 MPH that brought down trees, utility poles, power lines, transformers and other equipment. Customers will continue to have service restored throughout the day, with full restoration expected to be completed overnight.
Crews made very good progress yesterday and overnight. Over the course of the storm, approximately 16,700 customers were impacted in Rhode Island, where restoration was complete by 10 p.m. Tuesday. In Massachusetts, during the storm more than 138,000 customers were affected. As of 10 a.m. today, the company has restored service to nearly 119,000.
More than 600 crews, some from as far away as Michigan and Canada, worked the storm, supported by hundreds of other National Grid employees who reported for storm duty. Last night, to expedite restoration on the North Shore and Merrimack Valley, more than 450 crews and supporting staff were re-deployed to that area.
National Grid Operations and Emergency Preparedness personnel worked closely with state and local officials so the restoration could be accomplished as quickly and safely as possible. National Grid will continue to keep state and local officials and customers informed on the progress of the restoration until the work is complete.
In the storm’s wake, plummeting temperatures caused snow, rain and slush to freeze, creating potentially dangerous situations. National Grid offers the following safety tips to help customers stay safe after the storm:
Electricity & Generator Safety
The symptoms of CO poisoning are similar to those of the flu. Depending upon the amount of CO in the air and length of exposure, symptoms may include headaches, weakness, confusion, chest tightness, skin redness, dizziness, nausea, sleepiness, fluttering of the heart or loss of muscle control. If you suspect carbon monoxide is present in your home, go outside immediately and breathe deeply; then call 911. If symptoms are severe, get medical attention.
Stay Connected to National Grid
National Grid provides multiple channels for customers to learn about service issues and interruptions during storms. Customers can follow the storm on their mobile devices by using the National Grid mobile app or texting the word STORM to NGRID (64743). The company provides real time outage information on its Outage Central web site at https://www.nationalgridus.com/outage-central. National Grid also provides storm and restoration updates through Facebook and Twitter.
About National Grid
National Grid (LSE: NG; NYSE: NGG) is an electricity and natural gas delivery company that connects nearly 7 million customers to vital energy sources through its networks in New York, Massachusetts and Rhode Island. It is the largest distributor of natural gas in the Northeast. National Grid also operates the systems that deliver gas and electricity across Great Britain.
Through its U.S. Connect21 strategy, National Grid is transforming its electricity and natural gas networks to support the 21st century digital economy with smarter, cleaner, and more resilient energy solutions. Connect21 is vital to our communities' long-term economic and environmental health and aligns with regulatory initiatives in New York (REV: Reforming the Energy Vision) and Massachusetts (Grid Modernization).