National Grid
News Releases

National Grid Employees Will Not Ask for Bank Account Information

Albany, N.Y. -- National Grid warns its Upstate New York customers to be cautious of people calling them and asking for their personal banking or credit card information. Recently, several National Grid customers have fallen victim to callers purporting to be from National Grid, and getting personal and confidential banking information from them over the phone. The scammers threatened power turn-offs if they did not disclose the information.

National Grid urges customers to verify the identity of anyone who calls claiming to be from National Grid and asks for banking information. The easiest way to handle this is to tell the caller you will call him back, then contact National Grid at 1-800-642-4272 and ask to speak to a supervisor in the collections department.

Customers who fear they have fallen victim to the scam should immediately contact local law enforcement officials in their area.

About National Grid

National Grid (LSE: NG; NYSE:NGG) is an electricity and gas company that connects consumers to energy sources through its networks. The company is at the heart of one of the greatest challenges facing our society - to create new, sustainable energy solutions for the future and developing an energy system that underpins economic prosperity in the 21st century. National Grid holds a vital position at the center of the energy system and it ‘joins everything up’.

In the northeast US, we connect more than seven million gas and electric customers to vital energy sources, essential for our modern lifestyles. In Great Britain, we run the gas and electricity systems that our society is built on, delivering gas and electricity across the country.

National Grid delivers electricity to approximately 3.3 million customers in Massachusetts, New York and Rhode Island. It manages the electricity network on Long Island under an agreement with the Long Island Power Authority (LIPA), and owns over 4,000 megawatts of contracted electricity generation, providing power to over one million LIPA customers. It is the largest distributor of natural gas in northeastern U.S., serving approximately 3.4 million customers in New York, Massachusetts, and Rhode Island.

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